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To Record or Not to Record, That is the Question
Do you understand the recording rules for contact centers? let’s make sense of some of the US regulations.
Asterisk IP PABX telephone system
Asterisk is a free open source software that has been under development since 1999. Asterisk is currently the world’s most popular open source telephony project. It turns a regular computer into a feature-rich voice communications server while making it easy to create and deploy a wide range of telephony applications and services. Originally designed for Linux, Asterisk now also runs on a variety of different operating systems including NetBSD, OpenBSD, FreeBSD, Mac OS X, and Solaris. A port to Microsoft Windows is known as AsteriskWin32.
VoIP Call Recording vs PSTN Systems
Many businesses are switching their traditional phone lines to VoIP solutions. But what exactly is VoIP and what are the advantages over traditional PSTN lines?
VoIP stands for Voice over Internet Protocol, or put simply – phone calls that are made using the internet rather than a traditional phone line.
How can VoIP call recording benefit your business?
One of the main advantages of…